The COOL House Plan Company Privacy Policy
We hold the privacy and security of our site visitors and members in the highest regard. The following information explains what kind of information is gathered on our site and how that information is used.

We can be reached via email at info@coolhouseplans.com, postal mail at The COOL House Plan Company, 4125 Lafayette Center Drive, Suite 100, Chantilly, VA 20151, or you can contact us by telephone at 1-800-482-0464. Please bring to our attention any instance where you feel these policies have been violated.

What's collected and what's not?

You can visit our site without telling us who you are or revealing any personal information. While IP addresses (the Internet address of a computer) are logged to track a user's session, the user remains anonymous. Tracking IP addresses gives us an idea of which parts of our site users are visiting and how long they spend there. We do not link IP addresses to anything personally identifiable. This means that a user's session is tracked, but the user is anonymous. The user's browser also lets us know the type of computer and operating system being used.

We retain the e-mail addresses of only those who have requested or downloaded products from us.

How is e-mail information used?

E-mail addresses are used to send you order confirmations and tracking numbers only. We never sell, rent, or loan our email lists to outside firms: No Spam.